Archive for 'IT Leadership' Category

How Intel Measures the Value of IT

Written By Susan Penny Brown

When Intel spent $1.1 Billion on IT in 2005, it wanted to be sure it was getting value from its investment. It’s true that you can’t manage what you don’t measure. Any of a number of financial tools could help Intel determine the expected return, but IT executives wanted to measure the actual value delivered, [Read More...]

Vendor vs. Third-Party Software Maintenance Contracts

Written By Susan Penny Brown

Whether to continue to pay for software maintenance contracts for on-premise solutions is a tough question for many, especially as the tough economy of the past few years settles into a new reality. Cost pressures continue, and many companies feel these contracts deliver limited value, especially when plans to upgrade have been put aside. Software [Read More...]

ROI for Enterprise Software

Written By Susan Penny Brown
roi analysis in software selection process

What is ROI for enterprise software? The traditional definition of ROI for enterprise software is the ratio of costs to savings for an investment, and it’s usually expressed over a period of time.  For example, if a very large company database slows down productivity for 100 employees 5 minutes 10 times a day, and the [Read More...]

Forrester Says IT Spending will be UP in 2010

Written By Susan Penny Brown

Forrester has recently announced that based on a survey of CIO’s, they expect the US IT market to grow 6.6% in 2010. Not a boom, but after an 8.2% drop in 2009 and at more than double the 3.1% anticipated GDP growth rate, I’ll take it! Growth will start slowly in 2010 but pick up [Read More...]

Changing Vendors in Changing Times

Written By Susan Penny Brown
vendorNegot

Bill Yearous, CIO of The Seattle Times, has recently been in the news. After watching his budget get cut in half over the past three years, he decided to reconsider several key vendor relationships. In the end, after watching Oracle’s annual fees increase at twice the rate of any other vendor he was contracted with, [Read More...]