http://www.interimtechexec.com/blog Susan Penny Brown discusses best practices in the software selection process Mon, 24 May 2010 04:31:26 +0000 en hourly 1 http://wordpress.org/?v=3.0 http://www.interimtechexec.com/blog/a-professional-services-foundation-for-achieving-business-value/ http://www.interimtechexec.com/blog/a-professional-services-foundation-for-achieving-business-value/#comments Mon, 24 May 2010 04:31:26 +0000 Susan Penny Brown http://www.interimtechexec.com/blog/?p=973 I am on the inside looking out of a niche software vendor’s Professional Services organization these days. The team hasn’t had strong leadership or direction in well over a year. Their business processes are not reliable or even repeatable. They consistently work 70+ hours a week to just barely tread water. They are exhausted and [Read More...]]]> http://www.interimtechexec.com/blog/a-professional-services-foundation-for-achieving-business-value/feed/ 0 http://www.interimtechexec.com/blog/how-smbs-can-organize-on-enterprise-projects/ http://www.interimtechexec.com/blog/how-smbs-can-organize-on-enterprise-projects/#comments Fri, 09 Apr 2010 19:17:44 +0000 Susan Penny Brown http://www.interimtechexec.com/blog/?p=942 Large companies can afford layers of executive oversight and governance on large enterprise projects, but this overhead doesn’t make sense for small businesses. Still, having the right people in the right roles, knowing who gets to make key decisions and how key decisions will be made, can collectively make or break a project.  Following is [Read More...]]]> http://www.interimtechexec.com/blog/how-smbs-can-organize-on-enterprise-projects/feed/ 0 http://www.interimtechexec.com/blog/roi-for-enterprise-software/ http://www.interimtechexec.com/blog/roi-for-enterprise-software/#comments Tue, 16 Feb 2010 18:32:42 +0000 Susan Penny Brown http://www.interimtechexec.com/blog/?p=819 What is ROI for enterprise software? The traditional definition of ROI for enterprise software is the ratio of costs to savings for an investment, and it’s usually expressed over a period of time.  For example, if a very large company database slows down productivity for 100 employees 5 minutes 10 times a day, and the [Read More...]]]> http://www.interimtechexec.com/blog/roi-for-enterprise-software/feed/ 1 http://www.interimtechexec.com/blog/tactical-risk-on-it-projects/ http://www.interimtechexec.com/blog/tactical-risk-on-it-projects/#comments Thu, 10 Sep 2009 20:31:49 +0000 Susan Penny Brown http://www.interimtechexec.com/blog/?p=227 Part I of this series talked about IT Risk at the strategic level. Part II is tactical: now that your project is approved and rolling, where are your risks and how do you manage them? Here’s my Top 10 List of IT Project Risks: Constantly shifting business needs and priorities. Being nimble is great, but [Read More...]]]> http://www.interimtechexec.com/blog/tactical-risk-on-it-projects/feed/ 0 http://www.interimtechexec.com/blog/strategic-risk-on-it-projects/ http://www.interimtechexec.com/blog/strategic-risk-on-it-projects/#comments Tue, 25 Aug 2009 22:29:41 +0000 Susan Penny Brown http://www.interimtechexec.com/blog/?p=212 IS Audit and Control Association, an independent IT governance group, reported not long ago the results of a survey of IT executives, in which they were asked whether and any of their IT projects had failed. Of the companies surveyed, 43% had recently nixed an IT project. Here are the details and some things we [Read More...]]]> http://www.interimtechexec.com/blog/strategic-risk-on-it-projects/feed/ 0